Terms of Service

01The service

DIG accepts a spreadsheet or CSV file, cleans and profiles it, runs statistical analysis on it, and produces a written report with charts. Some of that work is done by our own code and some by AI models operated by other companies, as described in our Privacy Policy.

DIG is run by Mahdiyar Ashrafioun, an individual based in Toronto, Ontario, Canada. It is not incorporated. We may add, change or remove features. If we remove something you depend on, we will tell registered users by email.

02Your account

You need an account to run an analysis. You are responsible for keeping your sign-in credentials secure and for everything done through your account.

One account per person. Do not share credentials, and do not create accounts to get around plan limits.

03Your data stays yours

You keep all rights to the files you upload and to the reports generated from them. We claim no ownership over either.

You grant us only the permission needed to run the service: to store your file, process it, send derived data to the providers listed in the Privacy Policy, and deliver the report back to you. Nothing more. We do not use your data to train models and we do not share it with anyone beyond those providers.

04What you must not upload

You are responsible for having the right to upload what you upload. Do not upload:

• Data you are not legally permitted to share with a third-party processor — see the sensitive-data warning in our Privacy Policy, which explains that some real values are sent to an AI provider.
• Personal data belonging to other people without a lawful basis for processing it.
• Anything unlawful, or content you do not hold the rights to.
• Files intended to attack or disrupt the service.

05Limits

The service enforces these limits:

• Uploads are capped at 50 MB per file.
• Analysis history is capped at 5 analyses on the free plan and 15 on Pro. Exceeding the cap deletes your oldest analysis and its files automatically and permanently.
• Download your reports if you want to keep them. Your history is working space, not an archive, and we do not undertake to recover a pruned analysis.
• Free accounts may run 2 analyses per 48 hours. Pro accounts are unlimited. The service also applies general request limits to protect against abuse.

06Plans and payment

There is a free plan and a paid Pro plan (CAD $9.99 per month). Payment is handled by Stripe; your card details never reach our servers.

Pro renews automatically until you cancel. You can cancel at any time and keep access until the end of the period you have already paid for. Your history cap drops back to the free plan limit when Pro ends, which may prune older analyses.

We do not give refunds. The free plan exists so you can run real analyses and judge the service before paying anything, so there should be no need to buy Pro untested.

If the price changes, we will email registered users at least 30 days before it takes effect, and the new price only applies from your next renewal.

07What we do not promise

DIG produces statistical analysis and AI-written commentary. Both can be wrong. A correlation is not a cause, an AI model can misread a column, and a report can state something confidently that is not true of your data.

The output is a starting point for your own judgement, not a professional opinion. Do not rely on it alone for a financial, medical, legal, employment or safety decision. Check anything that matters against the underlying data.

The service is provided as is, without warranties of any kind. We do not promise it will be available without interruption, free of errors, or that any particular analysis will succeed.

08Limitation of liability

To the fullest extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost data, or decisions made on the basis of a report.

Where liability cannot be excluded, it is limited to the amount you paid us in the 12 months before the claim — which for a free-plan user is nothing.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud.

If you are a consumer in Ontario, the Consumer Protection Act, 2002 gives you rights that an agreement cannot sign away. Nothing in this section limits those rights, and where this section conflicts with them, they win.

09Ending the agreement

You can stop using DIG and delete your account at any time. Deleting it removes your analyses and every file stored for you.

We may suspend or close an account that breaks these terms, attacks the service, or is used to avoid paying for it. Where circumstances allow, we will tell you why first.

10Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Ontario have jurisdiction over any dispute, without affecting any right you have to bring a claim where you live.

11Changes to these terms

We may update these terms. The date at the top changes when we do, and material changes will be emailed to registered users. Continuing to use the service after a change means you accept the updated terms.